What do you call a hidden gem? You know... a place with great food, awesome service, friendly staff, and it feels like you belong there. But then... it just disappears. It goes out of business. You don't get to enjoy that comfortable and homey atmosphere anymore. Ryan Kohler explains why hidden gems go out of business, what causes it, how to craft your job ad to express to job seekers why they should want to work for you... and just all-around how to solve the problem!